Help center

How can we help?

Answers to common questions are below. You can also send a private message to PlotPlatter support.

Sign-in help

The picker works without an account. In the iPhone app, open Settings to create an account, sign in, or request a password reset email. If an email link has expired, request a new one there.

Saved titles and picks

Use the bookmark to save a title. “Seen it” and “Not tonight” keep a title out of future picks; you can restore it under Saved.

Movie and TV catalog

If a title is missing or its details look wrong, choose “Movie or TV catalog” in the form and tell us which title to check.

Privacy or account deletion

Signed-in iPhone users can permanently delete their account in Settings. If you cannot access your account, use the form below for help. Read our privacy policy.

Contact PlotPlatter support

You can send a request even if you cannot sign in.

A quick human check helps protect the support inbox.